EBEN 2020

AMBASSADORS CLUB OF EBEN BOOKLET 2020 7 ALERT SHIPPING AGENCIES LTD Our name and our values at the service of the society Our involvement with shipping and shipping agency in Greece, since 1972, has made us one of the biggest names in our field. Our object, among other services, is the agencies, the tanking, the repairs and the towing of ships. The name ALERT describes not only our values but also the main feature of our identity, VIGILANCE, as we are constantly on the alert to serve our customers by providing quality services. Social Responsibility and quality (we have for many years ISO 9001: 2015 certification and EFQM COMMITMENT TO EXCELLENCE CERTIFICATION BY EUROPEAN FOUNDATION OF QUALITY MANAGEMENT) are the pillars on which we move based on the core principles of ethical governance, as a means to business excellence and the establishment of solid and mutually beneficial relationships with all our participants. We have developed a clear Social Responsibility Policy that is in line with both our Strategy and the wider environmental conditions as well as the needs of the Society, through targeted actions and an Annual CSR Schedule. We cooperate with Institutions and Organizations presenting social action in order to expand our impact on Society. We take care of the satisfaction of our Staff through continuous training and by ensuring the appropriate working environment that contributes to their well-being and the improvement of their skills. Recycling, participation in actions and initiatives that contribute to environmental awareness as well as environmental protection are part of our activities demonstrating the social profile of our company. Our Social Imprint is an integral part of our company's identity that has a vision to constantly evolve, to respond efficiently to the actual requirements and to highlight resilience as one of its important characteristics.